The Left-Brain/Right-Brain Guide to Building a Brand – Part 2

Choosing and Using a Font/Typeface

WHAT?

In order to choose and use a typeface/font for your brand, it would be helpful to understand what they are. So let’s begin by defining what a font is and what a typeface is by today’s standards.

Typeface — is the design of the alphabet – the shape of the letters that make up the typestyle. The letters, numbers, and symbols that make a design of type. So when you say “Arial” or “Times” you are talking about a set of letters in a specific style.

Font — is the digital file that contains/describes the typeface. You can think of the font as a little piece of software that tells the computer and printer how to display and print the typeface.

WHY?

So why is choosing a typeface important to building your brand? Typeface is important because it attracts attention, sets the style or tone and how readers interpret the words. The typeface that you choose represents your brand personality, is your company formal or informal, technical, contemporary, traditional, etc.

HOW?

How do you choose a typeface for your brand?

Select two typeface families for all of your printed materials and web materials. Choose one rather plain, standard typestyle that you can use for text-heavy pieces, such as Times Roman, Garamond, Caslon, Helvetica, Arial or Futura. These classic typefaces are commonly available and come in a wide variety of styles, such as condensed, extended, bold, extra bold, etc. This offers you the greatest degree of flexibility to support your needs now and in the future.

Next select a typeface for your accents. You can use the accent typeface for headlines, slogans, call outs, and other text you want to accentuate. You can modify the typeface with attribute like bold, italic, small caps and color. Optionally you can select a display typeface. These are highly stylized and need to be used sparingly to be most effective and not scream “amateur.”

Your typeface should be easy to read in any medium – picture it printed in black and white or full color, on a shirt or the Web, or very small, like on a pen, and very large like on a sign.

WHEN & WHERE?

Once you have selected typefaces, use them on everything your client will see, including letterhead, envelope, invoices and checks. And remember to record the name of the typefaces you select so that you can provide this information to your suppliers for design, print, etc. This saves time/money looking for this information at a later time.

If you will be purchasing these fonts and you want to use them on Macintosh, Windows and the web consider purchasing “open type” fonts for maximum compatibility.

WHY?…AGAIN!

When used consistently, selecting distinctive fonts and using them effectively helps with name recognition and “brand building,” — think of Coke, Lego, MTV or Disney. Brand recognition makes people feel familiar which helps with relationship building and trust. People buy from people they trust. Ultimately, we can all use a little help with increasing sales.

If you have more questions about typography and it impact on your brand contact Graphic Matter!

Graphic Matter’s Fab 5 “Shout Out”

In the spirit of “sharing the love”… here are our favorite blogs for marketing inspiration and technical tips. We like these resources because we feel they deliver information that fulfills our standards of practical, real-world advice and ideas that you can act on today and start seeing results tomorrow. Check them out and share your thoughts with our readers as well as what your favorite blogs and websites are by posting a response here!

		Technology Therapy, Jennifer Shaheen
		Inklings, Lisa Fahoury, Fahoury Ink
		The Marketing Mix, Ilise Benun, The Marketing Mentor
		The HubSpot Blog
		The MacCast

Graphic Matter Client Spotlight – NTSG, Inc.

When Nancy Elberty, President of NTSG, Inc., agreed to sponsor WBENC’s [Women’s Business Enterprise National Council] Women in Business 2010 Annual Conference, she contacted Graphic Matter to provide the visual impact she knew NTSG’s sponsorship booth required. Graphic Matter worked closely with Nancy and her team to incorporate existing and new graphic elements into a striking 8’ x 10’ display graphic that is both versatile and portable. Additional consultation services for supplemental elements resulted in the booth’s compelling “total look.”

Elberty has since been featured in the article, Enterprising Women Stand Out on the Road to Success, about the benefits of certification as a diverse supplier on Diversity/Careers in Engineering & Information Technology , a website focusing on supplier diversity in the technical workforce. Elberty believes certification as a WBE opened doors for her company. “Organizations like WBENC provide opportunities and programs designed to help women-owned businesses succeed,” she says. “They show you how to best position and manage your company to overcome the challenges faced by many businesses.” Based in Lebanon, NJ, NTSG delivers a full range of optical network integration services including network engineering, installation, testing, maintenance, and decommissioning of SONET and DWDM networks throughout the continental U.S.

Graphic Matter has been WBENC certified since 2003. The WIB 2010 event marked our fourth year attending the WBENC annual conference, and we know we’ll keep going.We’ve made valuable connections with both corporate folks and fellow WBE’s that have led to new business and project partnerships.

Will your business be represented at an upcoming event or trade show? Are you confident you will be maximizing your investment of time and money at this event? Contact Graphic Matter for expert advice and design services to showcase your business effectively and affordably.

Conversions: Turning Prospects into Purchases

“A Conversion… is when a prospective customer takes the marketer’s intended action. [www.Wikipedia.com]

A Call to Action generally initiates a Conversion. We see them all the time: a retail business offers a coupon [call to action] to entice a purchase [conversion]. A service-oriented business may identify a service your business needs followed by an easy solution [contact form]. You may have several actions, or conversions, that are desired for your business. Your website should be able to generate most of them, and it’s likely that the point of conversion doesn’t always happen on the home page. How do you find the right page[s]?

[#1]: Identify Conversion Opportunities: Generate a list of all the desired outcomes, or conversions, for your business prospects. This could include requests for more information or follow-up, completed purchases, subscription enrollment, or submitting contact information to download a white paper – and there are many more possibilities.

[#2]: Locate Conversion Points: Where on your website does each of these occur? Is there a Call To Action? Make sure the opportunity is easy for the visitor to find and understand what action they should take. This may be a contact page, or a sign up or purchase form, for example.

[#3]: Optimize for the conversion: By embedding metadata on targeted landing pages, that are relevant to the specific search phrase of each visitor, you can create a virtual path to the desired outcome: conversion.

Some additional points to consider:

When we focus on search engine optimization we sometimes lose site of the fact that increasing traffic to our website is not the only desired result. In the end, if our traffic improved dramatically yet we have not sold more product or service, have we accomplished what we set out to accomplish? Conversions offer us a way to track our progress by creating opportunities for site visitors to identify themselves to us as prospective clients, or to potentially complete a purchase transaction directly.

Are you confident you’re getting great conversion rates from your website? A call to Graphic Matter will help ensure your website is working hard for your business 24/7.

Does Your Website Need An Alignment?

More specifically, is the content of your site in alignment with your searcher’s keywords? Is there a clear path to your virtual doorstep? The sample below will demonstrate the typical process:

1. Keyword or Phrase Searched: A searcher types in keywords into the search engine [google, msn, aol]. In this example: “iPhone 4G reviews”.

2. Results Listed: The search engine results are listed, showing organic search results and sponsored links. Also know as paid advertising or pay-per-click [ppc], sponsored listings are usually called out by a colored background and the words “sponsored link”, and appear in the main list and in the side columns as well.

3. Keywords Matched: The words that were included in the initial search phrase “iPhone 4G reviews” will be highlighted or bolded in each of the resulting search listings.

Click on one of the top sites listed on the first page and notice the keywords that are organically placed on this page. You can reference the SEO terms we described in our post Finding Hidden Opportunities On Your Website, to help you look for the keywords in each area – page title, file name, metatags, alt tags, etc. Note how many times the keywords you entered appear in each of the components of this page.

When the keywords appear in all of the page components listed above, and the content on that page is relevant to the keyword phrase, then you have organically optimized this page by making all of the components align with this keyword phrase.

This aligned page is known as a “landing page” for that keyword phrase. See our post about landing pages to refresh your memory.

Does this landing page have a “call to action”? Does it ask you to submit your information, or call the office, or to buy now? If so, then it is also a Conversion Page.

We know what you are thinking: What is a Conversion Page? This answer is coming soon in our next post, and may be your “aha” moment that puts all the SEO pieces together for you.

How can you be in that #1 spot in your prospect’s search results? By methodically “aligning” the key messages on your website, from the inside out. Your own [keyword] alignment is just a phone call away!

What Is A Landing Page?

When we started the Graphic Matter blog, we decided that we wanted it to be a no-nonsense source of information that focused on our most frequently asked questions. Well, this is certainly one of them! Here are ourfavorite answers to “What is a landing page?” and the sources that provided them. In online marketing a landing page, sometimes known as a lead capture page, is the page that appears when a potential customer clicks on an advertisement or a search-engine result link. www.Wikipedia.com The first page that a visitor lands on as a result of a traffic acquisition activity. The landing page can be a stand-alone page, a part of a special-purpose microsite, or a page on the company’s main website. Landing page optimization: the definitive guide to testing and tuning for conversions, by Tim Ash, John Wiley and Sons, 2008 The first page that a user views during a session. This is also known as the “entrance page.” www.netstrategies.com A Web page that is the click-through point for an online advertisement. Special landing pages are often prepared that focus specifically on the offer or keywords that the Web surfer clicked on. www.neubertweb.com
What are the landing pages on your site? When a prospective customer enters your site through a landing page, is there a clear path to the information they seek, or the results you would like? We’ve been focusing a great deal on how and where people land on our web site – as well as our clients’ sites. Give us a call for a no-nonsense evaluation today; you may find that just a few small changes can dramatically improve your rankings and results!

Finding Hidden Opportunities On Your Website

Have you wondered how search engines pick which sites are displayed in search results? Or more specifically, which text from a site they will display in search results? And these terms that we’ve heard before [page title, metatags & keywords]… what do they mean and how do the puzzle pieces fit together?

[#1] The Page Title is the text that appears at the very top of your browser window [not the URL or address that you type in, above that]. It is the most prominent piece of information displayed in the search results. There is typically a 40-60 character limit to what you can include, and your title should be pleasantly readable, not awkwardly stuffed with keywords.

[#2] The HTML Page Name, aka the File Name, should be comprised of words that actually describe the contents or function of the page. [Hint: keywords work really well]. This is another opportunity to distinguish your company from the competition. Think of how many pages there are out there called “services.html” or “contactus.html” and how you can use the page name to focus on and attract the people looking for your services by being more specific. [example: “nj-graphic-design.html”].

[#3]  There are several types of metatags:

A Meta Description Tag is metadata coded into a web page that describes the content of the page. This text should also be concise, yet pleasantly readable as it may be featured prominently in the results. Meta Keywords Tags are metadata that contain keywords related to the content of the web page. Search engines use these keywords to determine relevance. It is recommended that in addition to your targeted keywords, you include some that are not on your “short list.” Also add your company name and common alternate spellings, regardless of whether they are correct. If people misspell your company name or a product you sell when they type in the search request, you want them to find you anyway.

Metatags are not evident on the web page, but can be seen by selecting “view source” from the browser menu. To maximize your SEO opportunities, each landing page of your site should have a unique metatag description and keywords targeted specifically to the content of that page.

Also coded into a web page, Alt Tags are “alternative” descriptive text coded into an image to describe the image in the event that it cannot be viewed. An example: when a browser is set to display only text, as is common on mobile devices. Alt Tag text may also appear when your cursor hovers over an image, but is typically not seen otherwise.

Did you realize that there is so much happening behind the scenes of your website? And while this data may be “out of sight” to you, search engines and web crawlers are attracted to them like moths are to light. Graphic Matter’s web design team will help you uncover the hidden opportunities on your site. Call us and begin optimizing your site for greater search engine visibility.

Get Pushy With Your Marketing: The Difference Between SEO & SEM

We’ve established that SEO [Search Engine Optimization] can effectively pull traffic to your website through the use of strategically planted “seeds” within your site. Search engines continually send out “spiders” or web crawlers, looking for those keywords that you’ve carefully embedded within your site as metatags, alt tags, page titles, page names and links – each of which is seen and recognized differently by the spiders.

Search Engine Marketing [SEM] pushes traffic to your website. SEM refers to the practice of increasing traffic to your website through the use of paid placements [advertisements, pay-per-click listings] and external directories [trade and business membership listings – Chamber of Commerce and similar networks, for example]. Blogs and social media are essential tools in today’s marketing world.

Search engines like links – both incoming and outgoing. Links from your site to other sites, articles, and resources are easy to add to your site, but the search engines know that. Incoming links carry a little more weight with the crawlers, but finding those opportunities might present more of a challenge.

There’s good news here: you can create your own incoming link opportunity with a blog or e-newsletter for your business. The beauty of these media formats is that they work double time for your business. Done correctly, they will literally push traffic to your site: the reader reads and then clicks – beautiful! But they’re also virtually pushing traffic via the search engines. Not only is your link from your blog to your website [incoming link] attractive to the crawlers, but so is the content of your blog. Search engines love fresh, keyword-rich content, so keep feeding them with regular blog posts [like this one].

Lastly, don’t discount the importance any Internet mention of your business: Has your business been in the news recently? Has it been recognized by a trade organization or received an award? There may be a listing [incoming link] as a result, and if you make mention of it on your site you can create a reciprocating [outgoing] link.

Ready to get pushy with your marketing? Call us, we’d love to help!

What Can Your Blog Do For You?

In recent posts we shared information on how best to start a business blog – including tips to help define it’s purpose and audience, and the importance of planning your blog.

This post will focus on the RESULTS your hope to achieve through your blog. Now that you’ve determined your blog’s purpose [see post #7], what result or results, do you hope to see? For example, if your blog’s purpose is to inform about upcoming events, the result you see might be an increase in attendance. But if the blog’s purpose is to promote a service or product, how will you know if it is effective?

By defining WHAT you’re looking for, you will also better understand how to measure it.

For example, while you might not consider a blog to be a typical direct sales tool, you can get a sense of the traffic and conversions that result from your blog simply by tracking the number of visitors to your web site or blog. There are analytic tools such as Google Analytics that provide this service, that are easy to install and use and they are free!

Do you have a newsletter or catalog that you send to your customers, via email or snail-mail? Include a sign up feature on your blog and track the results. Adding a Contact form to your blog, and making a point of asking new contacts how they learned about your business can also give you data about your blog.

So remember: plan, plan, plan before your write, write write!

Now leave a comment on this post to let us know how we’re doing. This will help us to track our results and practice what we preach!

Who Will Read Your Blog?

Now that you have clearly defined the purpose of your blog, you need to identify who your audience is going to be. In the same way that you focus on who will be using your products and/or services, you need to figure out for whom you are writing this blog. This will dictate the content of your posts as well as the tone in which you write them, two elements which will influence how you are perceived by your readers. Your objective may be to demonstrate the expertise of your niche to prospective partners, or to create an interactive relationship with clients, or even to motivate your internal staff. No matter what objective you decide to focus on, each one will require a different approach to both what you write and how you present it.

In order to help you define who your target audience will be, ask yourself these questions:

1) Are you writing this blog to inform existing customers about the full range of your products and/or services?

2) Are  you trying to reach new customers or markets and introduce them to your products or services?

3) Are you using your blog to demonstrate your expertise in a certain area?

4) Are you using your blog to promote better or more efficient customer service?

These are just a few of the questions that you can ask yourself in order to define your market.

For more details or help with identifying your audience/target market, contact the team at Graphic Matter!

Part 3 – How to Set-up a Feed Reader Page in Your Internet Browser

Welcome to our final post in How I Love to Follow A Blog, Let Me Count the Ways, How to Set-up a Feed Reader Page in Your Internet Browser. In our previous posts talked about setting up internet browser bookmarks, how to subscribe to an RSS feed, and how to configure your email application to accept RSS feeds. In this post we will share with you how to set-up a feed reader page in your internet browser. Google offers a free reader service that is simple to use and very effective Follow these instructions to set-up your own Google Reader page.

What does Google Reader do? Google Reader constantly checks your favorite news sites and blogs for new content. Whether a site updates daily or monthly, you can be sure that you won’t miss a thing. New content comes to your Google Reader when it’s posted, so you don’t need to visit individual sites. Plus, Reader keeps track of which items you’ve read, so you only see unread items when you come back. If there’s a dark blue border around an item, Reader is marking that item as read. Google Reader displays all of your favorite sites in one convenient place. It’s like a personalized inbox for the entire web!

Use Google Reader on any computer. You can access your Google Reader account from any computer with online access. Whether you’re at home, at work or abroad, your subscriptions stay with you.

Ready to set up your own Google Feed Reader? You can set up your free Feed Reader page in Google at http://www.google.com/reader.

Google also offers a quick Google Feed Reader video tutorial to demonstrate this process.

Once there, Google will ask you to set up an account, using your email address as your user name and a password of your choice. After your account is set-up, you will see a page that looks like the picture below:

To add a feed to this page, click on the “ + Add a Subscription” icon in the upper left hand corner. You will be prompted to add the URL addresses of the blog you wish to follow. The subscription folder in the picture above shows all the blogs that I subscribe to, as well as how many new posts or “feeds” have been sent to my subscription folder.

It’s easy to see how Google’s Feed Reader page is like “one-stop shopping” to keep up with all the blogs you follow!

How I Love to Follow A Blog, Let Me Count the Ways! Part 2 – Configure Your Email Application to Accept RSS Feeds

In our last blog post we discussed two quick and easy ways you can follow a blog. While either of them will work just fine, they do put you in the position of seeking out updates yourself. Wouldn’t you prefer to have the information come right to you? In this post we will show you how to configure your email application to receive blog posts directly into a folder in your email. How great is that?

Configuring your email application to accept RSS feeds will allow you to effortlessly keep up with your favorite blogs. Each time an update is published to a blog you follow, it will also be automatically sent to the RSS feed folder in your email application. You will know immediately when the blog is updated and it will be there for you to read when you are ready. Although each email application is slightly different, the basic concept and process is the same: Open your email application and look for an RSS link [or email inbox] like this one pictured below.

Click on it and follow the instructions provided by your email application. It’s so simple, and will save you time each day, and allow you to effortlessly keep up with the blog posts as they happen—without going to multiple sites.

Did you find this tip helpful? Share your feedback in the comments section of our blog – we’d love to hear from you!

Next week is part 3 of our series, How I Love to Follow A Blog, Let Me Count the Ways: How to set-up a Feed Reader Page in your internet browser. See you next post!